

Unless you wash the dishes in the back yard, sooner or later you will have a clogged kitchen sink drain.
We use cable augers or high-pressure jetters depending on the type of plumbing in your property, the location of the obstruction, and safe access.

Most things in the bathroom are fairly straightforward to service (unclog clogged bathtub sink or toilet).
Things that will affect pricing include the type of plumbing and it's condition, the age of the property and the nature of the problem.
Changing out entire fixtures including taps, sinks, toilets and drain lines will increase the price significantly.

Water coming up in your floor drain may indicate a main sewer problem, or an issue on a branch line only.
Our technicians test to make sure they properly diagnose the issue before recommending a course of action.

Main sewer lines are subject to wear, degradation and deformation over time and Edmonton neighborhoods have a range of sewer services depending on the age of your property.
Some sewer lines are constructed with materials that flatten over time, or allow tree roots to grow in through pipe joints. Some materials break down and collapse entirely.
We use industry-standard cable augers, rooters and video camera sewer inspection equipment to locate and clear blockages in main sewer lines. If the line is servicable, we are your best choice for Alberta Drain Cleaners.
Edmonton Rooter Services - What does it Cost?
Add video inspection to any drain cleaning service for $110.00 (where available).

Many companies do not have technicians that answer the phones, or they would prefer to charge a flat fee to send someone to your home to provide an estimate.
Because the person that answers our phone is also qualified to do the work, we don't see why you should have to pay someone to come to your house first. We have done literally thousands of service calls and repairs over the past 10yrs ˜ it's not rocket science, but you do need to apply some common sense.
If you do require an estimate on something before going ahead, we can arrange for a technician to meet with you on site. There is a fee of $73.50 for this on site estimate, which most customers find easiest to pay on credit card. We hope you decide to hire us, and we will gladly give you a credit for your on-site estimate against your final invoice.
Here are the things we need to know about that allow us to give you an accurate drain cleaning estimate.
1. Is it a house, condominium or apartment ?
First off, it's important to recognize if you are calling the right person. A condo board or property owner may have a preferred service provider ˜ you may have to get their authorization before we can assist you.
Secondly, the plumbing in an apartment can be significantly different that what you would find in a single family detached home ˜ other tenants and suites may be affected requiring they be notified prior to carrying out any service.
2. What is the approximate age of the property?
Older plumbing presents some challenges that newer plumbing does not. Galvanized steel, copper and cast iron pipes and fittings sometimes can no longer be serviced due to their age or design. In this case you may be looking at replacing plumbing behind walls and fixtures.
There is also the possibility these pipes will be fragile from wear over decades of use, and be susceptible to damage. Again, this requires the acknowledgment of person(s) with the authority to approve additional work, and sign off on the possibility of unforeseen damage caused by a break in the line while it is being serviced.
3. Is anything broken already?
Seems obvious, but if we also have to replace something in addition to clearing the line we have to charge you for it.
Additional work is going to affect the final price in all cases, whether it required repair prior to service or failed in the provision of service as described earlier.
It's important to keep in mind that with proper precautions, damage to plumbing from service is extremely rare. In 10 yrs we've seen less than a handful of drain lines fail while they were being serviced, which is testimony to the care we take in assessing the proper equipment to use.
4. When do you need an appointment?
If someone tells you they don't charge overtime, maybe it's because their regular price is the same as other companies overtime rate to begin with.
We offer regular service rates for work starting at 9am and finished by 6pm from Monday to Friday. If a technician has to schedule work outside these hours there is an additional charge.
Normally, clearing a plugged drain line will take 1.5 to 3 hours during regular business hours. In some cases, the technician may need to use video equipment to inspect the problem. This is taken into consideration in the price range, but is better than not knowing why the line remains impassable, calling another plumber (even more $$$) or dismantling and repairing walls to expose plumbing.
Lines that cannot be cleared normally usually have issues that cannot be fixed without making alterations to the existing plumbing.
Clogged Shower:
Stand-alone showers are normally plumbed with a 2" drain line through a p-trap. The shower drain line will head towards the main sewer plumbing on that floor that is also shared with the toilet and sink in the bathroom.
If you have water coming up in the shower when you use your bathroom sink or flush the toilet, you have a section of the main sewer on that floor that is clogged.
Your technician will either use a cable auger or high-pressure jetter depending on what they feel will provide the best result.
Plugged Bathtub:
Bathtubs are normally plumbed with a 1.5" drain line through a p-trap.
Older properties may have drum traps, which are typically not serviceable at an advanced age. They are more common on bathtubs in homes prior to the 1960's but occasionally found wherever else a trap is required in a drain line.
The drum trap has a cleanout cap either on the top or bottom depending on whether there is access to it from above or below. Originally designed to be serviced on an annual basis, the cleanout cap often cannot be removed after 40-50 yrs., and no equipment will go around it.
If access is below, removing the cleanout cap will result in a large amount of bacteria-laden black sludge being released into whatever space is located below ˜ this is the type of mistake you only have to make once to understand why it should be avoided.
A better option is to drain the water away carefully and replace as much of this plumbing as is reasonably accessible.
Provided you have serviceable plumbing for your bathtub, your technician will either use a cable auger or high-pressure jetter depending on what they feel will provide the best result. In some cases, a bathtub drain can be serviced using a few basic handtools.
Fix Tap/Leak:
The 1st thing you need to know before anyone does anything related to plumbing is whether the water can be turned off at the location that needs service.
This seems like it should be obvious, yet we often respond to calls where someone has started to take apart a faucet or fixture, only to encounter a problem that leaves them with no option but leaving the water off to the entire property, or paying evening/weekend rates to have a professional fix it.
There are a couple of different types of taps, but all have internal parts that can wear out. The most common reason is the degradation of rubber parts that are responsible for making a good seal, allowing the water to be shut off. Depending on what you have in your home these parts will cost anywhere from $5 to more than $75.
In many cases, these parts can be changed by a capable homeowner familiar with basic plumbing ~ the key is to know when you are in over your head and STOP before you do anything that could cause damage and lead to a larger repair bill.
Clogged Sink:
Houses built since the late 1970's have PVC or ABS drain lines.
Older plumbing presents some challenges that newer plumbing does not ˜ galvanized steel, copper and cast iron pipes and fittings sometimes can no longer be serviced due to their age or design. In this case you may be looking at replacing plumbing behind walls and fixtures.
There is also the possibility these pipes will be fragile from wear over decades of use, and be susceptible to damage. Again, this requires the acknowledgment of person(s) with the authority to approve additional work, and sign off on the possibility of unforeseen damage caused by a break in the line while it is being serviced.
It's important to keep in mind that with proper precautions, damage to plumbing from service is extremely rare. In 10 yrs we've seen less than a handful of drain lines fail while they were being serviced, which is testimony to the care we take in assessing the proper equipment to use.
A bathroom sink drain line can be as little as 5-6 feet long, leading from the sink over to the toilet. But the drain can be as small as 1.25", which can make it more difficult to service. In some cases, a bathroom sink drain can be serviced using a few basic handtools.
A kitchen sink line is much longer, and includes a vent pipe which extends to the roof of the property. The technician may need to clear a section up to 50-60 feet long, depending on where the obstruction in the line is, and where the best access is.
Toilet Repair:
Toilets are excessively simple but temperamental. Sometimes when they get plugged up they are easy to fix; other times they must be removed from the floor or replaced entirely. And there are nearly a dozen places your toilet can leak from. In some cases, repairs must be made to the flange the toilet is attached to on the floor underneath. Usually relatively simple and inexpensive to service, sometimes 'fixing' a toilet can get quite expensive.
The most important thing is to do what is best for you, the customer. Your technician will check things over carefully and take the best course of action in consultation with you, giving proper consideration to the condition of the unit and the likelihood of a successful result.